Performs moderate to marginally advanced testing, troubleshooting and repairing of defective computer systems. Performs moderate to advanced configuration jobs with minimal to no assistance from Senior Technicians and Leads while following Work Instruction Documents (WIDs). Ensures that hardware/software installed on customer’s system is compatible, and at the desir

Cold call and prospect customers within a specified set of accounts within Department of Defense (DOD) and civilian Federal agencies, to forge relationships and uncover opportunities to grow and maintain your book of business. Meet or exceed daily call and talk time targets with customers. Present key selling points, features, and benefits of technology products and servi

Responsible for implementing and maintaining the effectiveness and optimization of IT software and hardware renewal process and tools. Ensure all IT hardware and software renewals are captured and managed in renewal system. Establish defined process to review IT renewals with key stakeholders against prior years to ensure accurate renewal payments. Effectively manage time

Provides effective Tier 2 technical support and desktop application assistance for Connection workers in multiple, geographically diverse company buildings, home office locations and in support of Customer engagements. Uses available technical tools, such as a knowledge base, remote management suite, and a service management database, to support their work and will often

Determines security requirements by evaluating business strategies and needs. Researches information security standards, conducts in depth system security reviews, vulnerability analyses and risk assessments. Studies security architecture/platform to identify integration issues or opportunities and prepares cost estimates. Mentors and trains cybersecurity team on security

Network Infrastructure Engineer HYBRID Managed Services / LCS / Staffing Nashville, TN CONNECTION At Connection, our purpose is simple we connect people with technology. From hardware—PCs, printers, servers, and more—to cutting edge cloud, cybersecurity, and professional IT services, we design, build, and support the IT solutions that thousands of companies, s

Provides metrics and analytical support to optimize the efficiency of TIDC operations. Ensures accurate financial reporting for the Connection TIDC organization. Develops financial plans and forecasts. Generates insights into the financial performance of the TIDC ensuring comprehensive data visibility. Acts as a core team member of TIDC management team, providing financia

Creates technical programming specifications from functional design documents in accordance to application reference architecture. Assists Quality Assurance by preparing unit test plans, supports user acceptance testing as needed, prepares documentation necessary for product deployments. Collaborates with other Pega IT decision makers on the creation of technical roadmaps

Sr Development Operations Engineer PCC Be part of the team that drives our company forward, transforming ideas into real world tools and platforms that support the business and spur innovation. Remote, FL CONNECTION At Connection, our purpose is simple we connect people with technology. From hardware—PCs, printers, servers, and more—to cutting edge cloud, cybe

Partner with the government agency to understand project requirements, timelines, and deliverables. Develop and maintain a comprehensive project plan, including scope definition, schedule creation, resource allocation, and risk management. Collaborate with the engineering team to track progress towards key objectives and ensure timely task completion. Facilitate clear and

Day to day operational support to administer and maintain operation databases. Installation, configuration, patching and upgrading of database server software and related products. Establishing and maintain backup and recovery policies and procedures. Implementing and maintaining database security. Performing database tuning, performance monitoring and troubleshooting dat

Connection, a Fortune 1000 company, is hiring in Exton, Pennsylvania. Join us for a Networking Event and Career Expo to learn more about these opportunities and to find out what it's like to work for a leading technology solutions and services provider. Meet our team and experience why our employees love to work here! Learn more about open positions in Sales and Volume

Senior Solution Sales Executive REMOTE With an eye for detail and a contagiously positive attitude, you’re the teammate everyone counts on to get the project buttoned up and across the finish line. Remote, IL CONNECTION At Connection, our purpose is simple we connect people with technology. From hardware—PCs, printers, servers, and more—to cutting edge c

They are getting ready to onboard about 1000 people and need someone who can assist in creating accounts. Currently have an intern that has been trained and is doing well, so not rocket science. Personality is huge within the team. This person would literally be creating accounts for new users, and if they come across any challenges, would communicate to the team lead. M

Responsible for Lead Generation through cold calling prospective, lapsed, or current customers that can be passed off to sales teams. Consistently conducting outbound communications. Research accounts to qualify leads, identify key players, and generate interest. Participate in Connection provided technology training. Log sales activities and provide reporting as requeste